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WEAR TRIBECA STORE POLICIES
ALL SALES ARE FINAL
All products and services purchased from WEAR TRIBECA are final sale and cannot be returned, exchanged, canceled, or refunded after purchase, except in cases where the item arrives defective, damaged, or incorrect due to an error on our end.
Damages and Issues
Please inspect your order as soon as it arrives. If your item is defective, damaged, or if you received the wrong item, contact us immediately through our store contact page with your order number and clear photos of the issue so we can review it and determine the best solution.
Items that have been worn, washed, used, damaged after delivery, altered, or had tags removed may not be eligible for review.
Exceptions / Non-Returnable Items
Please contact us through our store contact page if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns, exchanges, or refunds on sale items, discounted items, promotional items, limited-release items, or gift cards.
Refunds
If a refund is approved due to a defective, damaged, or incorrect item, we will notify you once the issue has been reviewed. If approved, you will be automatically refunded to your original payment method within 10 business days.
Please remember it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us through our store contact page.
PRIVACY POLICY
This Privacy Policy describes how WEAR TRIBECA, also referred to as the “Site,” “we,” “us,” or “our,” collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase from our store, or otherwise communicate with us.
For purposes of this Privacy Policy, “you” and “your” means you as the user of the services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using or accessing our website or services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access our website or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide our services, we may collect personal information about you from a variety of sources. The information we collect and use depends on how you interact with our website and services.
We may use information we collect about you to communicate with you, provide our services, process orders, fulfill purchases, comply with legal obligations, enforce our terms and policies, prevent fraud, and protect our business, website, customers, and users.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our website and services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly From You
Information you submit directly through our website or services may include:
Name
Address
Phone number
Email address
Billing address
Shipping address
Payment confirmation
Account information
Order information
Items you view, add to your cart, or add to your wishlist
Customer support messages or other information you choose to provide
Some features of our website may require you to provide certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.
Information We Collect Through Cookies
We may automatically collect certain information about your interaction with our website and services. This may include device information, browser information, network connection information, IP address, and information about how you interact with our website.
We may use cookies, pixels, and similar technologies to power and improve our website, remember your actions and preferences, run analytics, improve user experience, and better understand how customers interact with our store.
Most browsers automatically accept cookies by default, but you may choose to remove or reject cookies through your browser settings. Blocking cookies may affect your experience and may cause certain parts of the website to function incorrectly.
Information We Obtain From Third Parties
We may obtain information about you from third parties, including vendors and service providers who help operate our store and services, such as Shopify, payment processors, shipping providers, marketing partners, fraud prevention providers, analytics providers, and customer support tools.
Our payment processors may collect payment information such as credit card, debit card, bank account, billing address, or other payment details in order to process your payment and fulfill your order.
Any information obtained from third parties will be handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide our services, process payments, fulfill orders, arrange shipping, send order updates, manage your account, provide customer support, handle returns or issue reviews, and complete transactions.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending emails, text messages, promotions, advertisements, or other updates about WEAR TRIBECA.
Security and Fraud Prevention
We may use your personal information to detect, investigate, or take action against fraudulent, illegal, malicious, or unauthorized activity.
If you create an account, you are responsible for keeping your login information safe. If you believe your account has been compromised, please contact us immediately.
Communicating With You
We may use your information to provide customer support, respond to questions, improve our services, and maintain our business relationship with you.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes. This may include:
Vendors and service providers who perform services on our behalf
Payment processors
Shipping and fulfillment partners
Customer support providers
Data analytics providers
Business and marketing partners
Shopify and other e-commerce service providers
Legal authorities when required by law
Parties involved in business transactions such as mergers, acquisitions, or business transfers
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
User Generated Content
If you submit reviews, photos, comments, feedback, or other user-generated content, you grant WEAR TRIBECA the right to use, reproduce, edit, publish, display, and distribute that content for business, marketing, promotional, or operational purposes.
If you post content publicly, that content may be visible to others. We are not responsible for the privacy or security of information you choose to make publicly available.
Third-Party Websites and Links
Our website may contain links to third-party websites or online platforms. We are not responsible for the privacy, security, accuracy, content, policies, or practices of third-party websites.
If you visit a third-party website, you should review their policies before providing any personal information.
Children’s Data
Our services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us through our store contact page so we can take appropriate action.
Security and Retention of Your Information
We take reasonable steps to protect your personal information, but no security system is perfect or completely secure. We cannot guarantee “perfect security.”
We retain personal information for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
The right to access or know what personal information we have about you
The right to request deletion of your personal information
The right to request correction of inaccurate personal information
The right to receive a copy of your personal information
These rights may not apply in all circumstances and may be limited by law.
Complaints
If you have complaints about how we process your personal information, please contact us through our store contact page.
International Users
Your personal information may be transferred, stored, and processed outside the country where you live, including in the United States. By using our website and services, you understand that your information may be processed in other locations where we or our service providers operate.
Contact
If you have questions about this Privacy Policy or our privacy practices, please contact us through our store contact page.
TERMS OF SERVICE
Overview
This website is operated by WEAR TRIBECA. Throughout the website, the terms “we,” “us,” and “our” refer to WEAR TRIBECA.
WEAR TRIBECA offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available on our website.
These Terms of Service apply to all users of the website, including without limitation browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use our services.
Any new features, products, or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any minor dependents to use this website.
You may not use our products, website, or services for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including copyright, trademark, or intellectual property laws.
You must not transmit viruses, worms, malware, or any code of a destructive nature.
Any breach or violation of these Terms may result in immediate termination of your access to our services.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks or changes to conform to technical requirements of connecting networks or devices.
Credit card and payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, services, or content without our express written permission.
The headings used in this agreement are included for convenience only and do not limit or affect these Terms.
Section 3 - Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this website is not accurate, complete, or current.
The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions.
Any reliance on the material on this website is at your own risk.
We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our website.
Section 4 - Modifications to Services and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product, service, or content at any time without notice.
WEAR TRIBECA shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any product or service.
Section 5 - Products or Services
Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to our Store Policies.
We make every effort to display product colors, images, descriptions, and details as accurately as possible. However, we cannot guarantee that your device’s display of color, sizing, or product appearance will be accurate.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
We reserve the right to limit quantities of any products or services we offer. Product descriptions and pricing are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any product, service, information, or material purchased or obtained by you will meet your personal expectations.
Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse, limit, or cancel any order you place with us.
We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, same credit card, same billing address, or same shipping address.
If we make a change to or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided at the time the order was placed.
You agree to provide current, complete, and accurate purchase, billing, account, shipping, and contact information for all purchases made through our store.
You agree to promptly update your information so we can complete your transactions and contact you as needed.
Section 7 - Optional Tools
We may provide access to third-party tools that we do not monitor, control, or manage.
You acknowledge and agree that access to these tools is provided “as is” and “as available” without warranties, representations, or conditions of any kind.
We shall have no liability arising from or related to your use of optional third-party tools.
Any use of optional third-party tools is entirely at your own risk and discretion.
Section 8 - Third-Party Links
Certain content, products, and services available through our website may include materials from third parties.
Third-party links may direct you to websites not affiliated with WEAR TRIBECA. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.
We are not liable for any harm or damages related to purchases, services, resources, content, or transactions made through third-party websites.
Questions or complaints regarding third-party products or services should be directed to the third party.
Section 9 - User Comments, Feedback, and Other Submissions
If you send reviews, feedback, comments, ideas, photos, suggestions, proposals, or other submissions to us, you agree that WEAR TRIBECA may use, edit, copy, publish, distribute, translate, and display that content for business, marketing, promotional, or operational purposes.
We are not obligated to maintain comments in confidence, pay compensation for comments, or respond to comments.
We may monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.
You agree that your comments will not violate the rights of any third party and will not contain unlawful, abusive, false, misleading, or harmful material.
Section 10 - Personal Information
Your submission of personal information through our store is governed by our Privacy Policy.
By using our website, you acknowledge and agree that you have reviewed our Privacy Policy.
Section 11 - Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
We reserve the right to change or update information, cancel orders, or refuse orders if any information on our website is inaccurate.
Section 12 - Prohibited Uses
You are prohibited from using our website, products, services, or content:
For any unlawful purpose
To violate any laws, rules, or regulations
To infringe upon our intellectual property rights or the rights of others
To harass, abuse, insult, harm, defame, intimidate, or discriminate
To submit false or misleading information
To upload or transmit viruses, malware, or harmful code
To collect or track personal information of others
To spam, phish, scrape, crawl, or engage in suspicious activity
For any obscene or immoral purpose
To interfere with or bypass the security features of our website or services
We reserve the right to terminate your use of our website or services for violating any prohibited use.
Section 13 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from using our website or services will be accurate or reliable.
You agree that your use of our website, products, and services is at your sole risk.
Our website, products, and services are provided “as is” and “as available” without any warranties or conditions of any kind, either express or implied.
To the fullest extent permitted by law, WEAR TRIBECA and its owners, employees, affiliates, partners, contractors, service providers, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, personal injury, product misuse, shipping issues, or similar damages.
Section 14 - Indemnification
You agree to indemnify, defend, and hold harmless WEAR TRIBECA and its owners, employees, affiliates, partners, contractors, service providers, and licensors from any claim, demand, loss, liability, damage, or expense, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party rights.
Section 15 - Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforced to the fullest extent permitted by law.
The unenforceable portion shall be considered severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.
Section 16 - Termination
The obligations and liabilities of the parties incurred prior to termination shall survive termination of this agreement.
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms by no longer using our website or services.
If we believe you have failed to comply with any part of these Terms, we may terminate this agreement at any time without notice and deny you access to our services.
Section 17 - Entire Agreement
These Terms of Service and any policies posted by WEAR TRIBECA on this website make up the entire agreement between you and WEAR TRIBECA regarding your use of the website and services.
Any failure by us to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section 18 - Governing Law
These Terms of Service and any separate agreements through which we provide services shall be governed by and interpreted in accordance with the laws applicable to the business operating WEAR TRIBECA, without regard to conflict of law principles.
Section 19 - Changes to Terms of Service
You can review the most current version of these Terms of Service on this page.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website.
It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website after any changes are posted means you accept those changes.
Section 20 - Contact Information
Questions about these Terms of Service should be submitted through our store contact page.